Contact Information

Customer Service

If you have questions regarding the VOLANO chat software, please contact customer service by e-mail at the following address:

Volano Software <service@volano.com>

Mailing Address

Payments should be made to Volano Software and sent to the following address:

Volano Software
125A-1030 Denman Street
Vancouver BC  V6G 2M6
Canada

Phone and Fax

For urgent matters, please call the following phone number at the hours listed:

+1 604 628 7294 (phone, Monday - Friday, 9:00 AM - 5:00 PM Pacific Time)
+1 604 628 7301 (fax, turned off until needed)

Note that area code 604 is in Vancouver, British Columbia, Canada, so your phone company may apply international long-distance charges.