Privacy Policy

Volano respects and protects the privacy of the individuals that use Volano's Web site. Individually identifiable information about you is not disclosed to any third parties unless we have your express permission. Keeping your information private is very important to us. As with all information, Volano will never rent or sell your information.

Our Web site uses an order form for customers to purchase products. We collect visitor's contact information and financial information. Contact information from the order form is used to send orders to customers as well as to provide email notifications of product Version Upgrades, maintenance releases, bug fixes, minor updates, or other information about which we choose to inform our customers. Financial information that is collected is used to bill the customers for products. If you contact Volano, we may keep a record of that correspondence.

When you register your product by sending the support.log file to us, we use this information to maintain customer records and to make using and buying from Volano easier.

Volano regularly conducts research on our users' demographics, interests, and behavior based on the information provided to us upon registration, during a promotion, from our server log files, or from surveys. We do this to better understand and serve our customers. This research is compiled and analyzed on an aggregate basis, and no personally identifiable information will be divulged with advertisers, business partners, sponsors, or other third parties without your express consent. If we are required to release specific personal information about you to comply with any valid legal process such as a search warrant, subpoena, statute, or court order, we will, in good faith, attempt to notify you of such request first. However, release of such information is not contingent upon your notification.

Volano may, from time to time, send you email regarding our products or services. Only Volano will send you these direct mailings. If you do not want to receive such mailings, simply tell us at any time by sending an email to service@volano.com with the subject "Remove from mailing list."

By visiting or using Volano's Web site or other services, you consent to the collection and use of your information as we have outlined in this policy and to our Legal Notice. Volano may decide to change this Privacy Policy from time to time. When we do, we will post those changes on this page so that you are always aware of the information we collect, how we use it, and under what circumstances we disclose it.

If you should have any questions regarding our Privacy Policy, please contact us at service@volano.com.